CIG Management, LLC Privacy Policy

Introduction

Welcome. You have arrived at a website provided by CIG Management, LLC and/or one of its divisions, affiliates, subsidiaries, or joint ventures (“CIG Management, LLC,” “Company” or “we,” “our” or “us”). We respect your privacy and want to protect your personal information.

This Privacy Policy governs the Company’s family of brand websites, their subdomains, and all portals, applications, products, services, events, and any interactive features or other services that post a link to this Privacy Policy (each, a “Site”), as well as any future developed apps by CIG Management, LLC (the “Apps”).

This Privacy Policy also applies to information (including the “Personal Information” defined below) that we may collect from you in person at our physical locations (each a “Location” or collectively, “Locations”) or properties that we own or manage (each a “Property” or collectively, “Properties”), via phone calls or other communications with our representatives, by using Company-provided Wi-Fi, by purchasing tickets at Locations, at Company-sponsored events, or in any other instance when you contact us. We refer to all of the above as our “Services.”

All references to “you,” “your” or “User” in this policy means the person who accesses, uses, or registers for our Site or our Services. If you use or access our Site or our Services on behalf of a company or organization, such company or organization will also be considered to be a party to this Privacy Policy and any agreements you make.

If you voluntarily provide your information in the course of interacting with our Sites or Apps, applying to lease or buy a Property managed or owned by us, visiting one of our Locations, or otherwise using our Services, we will take that as your agreement to our collection, use, and disclosure of your information as set forth in this Privacy Policy.

This Privacy Policy is part of our Terms of Use , which govern your use of the Site, Apps and Services. By using our Sites or Apps, contacting us to inquire about our Services or Properties, or visiting our Locations, you consent to our Privacy Policy and agree to our Terms of Use.

In this Privacy Policy, we tell you what information we collect from you, the sources from which we get that information, why we collect it, how we use it, under what circumstances we may share it with third parties, how we protect that information, and what choices you may make about that information. These choices may differ depending on where you live, so please check the location-specific choices for your state or country of residence. If you have questions about this Privacy Policy, contact us at info@livegreatgr.com.

This Privacy Policy does not apply to any products, services, websites, or content that are offered by third parties (“Third-Party Services”), which are governed by their respective privacy policies. If you click a link for these Third-Party Services, please review the corresponding privacy policy and terms of use for the Third Party, as we are not responsible for their information collection practices.

What Information We Collect

The type of information that we collect depends on the context in which you interact with our Site and our Services.

A. Information You Provide to Us

In connection with the Services we provide, we may ask you to provide us with certain information, including:

contact information, like your first and last name, email address, home or business address, other shipping or billing addresses, telephone number, or mobile number;
consumer information, like a username, your purchase and/or service history, your preferences or a consumer profile;
financial information needed to complete a transaction with us, including credit card or debit card number, banking information, or other financial information;
employment or tenancy information, such as a driver’s license, social security number, passport number, your birthdate, your educational information, your prior employment, your military or veteran status, your marital status, and information to validate your right to work for the Company, including immigration status and/or state or federal licensing information, if applicable. This may include categories of information that is designated as “Sensitive Personal Information” under applicable law;
demographic information, such as your country, state, or county of residence or business operation (“Demographic Information”); and
other information that could reasonably be used to identify you personally or identify your household or device;

Separately, you also may provide us with the following Personal Information when you interact with us or the Services:

Social media information, such as social media handles, content and other data shared with us through third-party features that you use on our Site and other service (such as apps, tools, payment services, widgets and plug-ins offered by social media services like Facebook and Twitter) or posted on social media pages (such as our social media page or other pages accessible to us);
recordings of your voice, as may be contained in customer service phone recordings kept for quality assurance purposes or training (you will always be notified in advance if we record our calls with you for quality assurance purposes);
your image or likeness as captured on audiovisual recordings in the public spaces of our Locations;
your biometric information (such as a handprint or fingerprint) if used for providing secure access to one of our Locations; and/or
your geolocation information if you have enabled your device’s location services or if you type in your address.

Additionally, we may obtain other identifying information from you where you expressly provide us with the information. This information could come from interviews and telephone calls with you, letters, emails or other communications from you, information from your referral or reference sources, information provided via web forms or inputs/uploads into our Site or at events we attend or sponsor, documents you have provided to us, and employment applications.

These items are collectively referred to in this Privacy Policy as “Personal Information.”

We may collect this Personal Information when you:

Request information from us via forms or emails, such as signing up for our newsletter or requesting information about a Location or a future Location;
Contact us regarding a question, concern, or inquiry, such as when you make inquiries concerning our Sites, products and/or Services (including at in-person events such as open houses, or by phone or email);
Register and create an account on our Site;
Sign up or request to be placed on our mailing and/or email marketing lists;
Sign up for free Wi-Fi at one of our Locations;
Purchase tickets, products or Services from us;
Apply for employment with one of our brands;
Apply for a lease or to purchase a unit at one of the Properties that we own or manage;
Are a resident or visitor of one of the Properties we own or manage;
Use any of our Apps;
Request maintenance or concierge support and assistance, or inquire about your maintenance or concierge interactions with us;
Provide billing information to us;
Post user-generated content in your Property’s residential forum;
Participate in a sweepstakes or contest sponsored or co-sponsored by us; and/or
Otherwise interact with the Sites or our representatives.

Your decision to provide us with information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of all of the Site’s or App’s features or our Services, including ordering products or Services, submitting inquiries, or signing up for newsletters or marketing lists.

B. Information that Is Automatically Collected

In addition to information that you choose to submit to us, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Site or use Wi-Fi at any of our Locations (“Usage Information”). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site or with Wi-Fi at one of our Locations. Usage Information may include:

Your IP address, MAC Address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier (“Device Identifier”);
Your Device functionality (including browser, browser language, operating system, hardware, mobile network information);
Referring and exit web pages and URLs;
The areas within our Site that you visit and your activities there, including remembering you and your preferences;
Your Device location or other geolocation information, including the zip code, state or country from which you accessed the Services;
Your Device characteristics; and
Certain other Device data, including the time of day you visit our Site.

For location information, we may use this information to provide customized Services, content, promotional offers, and other information that may be of interest to you. If you no longer wish for us or our service providers to collect and use location information, you may disable the location features on your device. Consult your device manufacturer’s settings for instructions. Please note that if you disable such features, your ability to access certain features, Services, content, promotions, or products may be limited or disabled.

C. Our Use of Cookies and other Tracking Technologies

As part of our automatic collection of Device or Usage Information, we may use various methods and technologies to store or collect such Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies used on the Site, include, but are not limited to, the following (as well as future-developed tracking technology or methods that are not listed here):

Cookies. A cookie is a file placed on a Device to uniquely identify your browser or to store information on your Device. Our Site may use HTTP cookies, HTML5 cookies, and other types of cookie technology to store information on local storage.
Web Beacons. A Web Beacon is a small tag (which may be invisible to you) that may be placed on our Site’s pages and messages.
Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on.
ETag, or entity tag. An Etag or entity tag is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL.
Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
Recognition Technologies. Technologies, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).

We may use Tracking Technologies for a variety of purposes, including:

To allow you to use and access the Site, including for the prevention of fraudulent activity and improved security functionality or to allow you to make use of cart or payment functionality;
To facilitate navigation, display data more effectively, collect statistical data, personal your experience while using the Site, and recognize your computer to assist in your use of the Site;
To assess the performance of the Site, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Site;
To offer you enhanced functionality when accessing the Site, including identifying you when you sign into our Site or keeping track of your specified preferences or to track your online activities over time and across third-party sites; and
To deliver content relevant to your interests on our Site and third‑party sites based on how you interact with our advertisements and/or content.

You can get more information about Cookies and Tracking Technologies, and instructions on how to opt out of cookies and certain tracking technologies, in our “Ads and Information About You” section below.

D. Information from Third Parties

We may collect information about you from other sources, including consumer credit reporting agencies or background check vendors, in order to evaluate your lease application and/or application for employment. We also may obtain Personal Information about you if you are listed as a dependent or beneficiary of a CIG Management, LLC employee or tenant or owner. We may also obtain information about you (e.g., an email address), if another User has forwarded information about our Services to you. We also may also obtain information about you from marketers and market research firms. We may combine the information we collect from third parties with information that we have collected from you or through your use of the Services.

In addition, the Site may include functionality that allows certain kinds of interactions between the Site and your account on a third-party website or application. The use of this functionality may involve the third-party site providing information to us. For example, we may provide links on the Site to facilitate sending a communication from the Site or we may use third parties to facilitate emails or postings to social media (like a “Share” or “Forward” button). We also may provide links to allow third parties to process credit card and/or electronic payments. These third parties may retain any information used or provided in any such communications or activities and these third parties’ practices are not subject to our Privacy Policy. We may not control or have access to your communications through these third parties. Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices. You should read the applicable third-party privacy policies before using such third-party tools on our Site.

Why We Collect Information

We use the information we collect about you in a variety of ways, including the following:

E. To Provide Our Services

We process certain Personal Information when you access or use our Site, Apps or Services, including to:

provide you with maintenance and/or concierge services;
analyze and evaluate your lease and/or purchase application;
process your purchases of, or requests for, products and services;
create and verify user accounts;
facilitate the functionality of our Site and Apps, including payment-related functionality; and
customize experiences and personalization when you are on our Site, using our Apps, or in and around our Locations or Properties, if you have given permission for location sharing.

F. To Communicate with You

We process certain information to communicate with you in relation to your accounts, our Services, our marketing, and your requests, including to:

communicate with you about orders, purchases, returns, services, accounts, programs, contests, and sweepstakes;
respond to your customer service inquiries and requests for information;
post your comments or statements on our Site or Apps;
provide you with updates and information about a CIG Management, LLC Property, or a service we provide;
send you marketing information about CIG Management, LLC and our affiliated entities;
send you email communications such as electronic newsletters about our products, Services, events, and promotions;
implement your communications preferences, such as sharing information with our business partners so that they may email you about their promotions, products and initiatives; and
provide important safety information.

G. For Improvement of Our Site, Apps or Services

We want to ensure that our Site, Apps, and Services are continually improving and expanding so that we meet and exceed your needs and expectations. To do so, we may process certain Personal Information, including to:

maintain, improve, and analyze our Site, Apps or Services; and
detect, prevent, or investigate suspicious activity or fraud.

H. To Comply with Applicable Laws

We may be required to process certain Personal Information under certain laws and regulations, such as tax laws, as well as to:

maintain appropriate records for internal administrative purposes; and
comply with applicable legal and regulatory obligations, and respond to lawful governmental requests, as needed.

I. To Enforce our Terms, Agreements, or Policies

To maintain a safe, secure, and trusted environment for you when you use our Site, Apps, and Services, we use your Personal Information to ensure our terms, policies, and agreements with you and any third parties are enforced.

J. To Evaluate Your Application for Employment

We use your Personal Information to evaluate your application for employment or administer employment benefits.

K. With Your Consent

We process certain Personal Information to fulfill any other business or commercial purposes at your direction or with your consent.

When We Disclose Information

Examples of when CIG Management, LLC may share your information, including your Personal Information, include the following:

Other Community Members. Certain features of our Site and Services allow you to publicly share comments with other users. Any information that you submit through such features is not confidential and can be used by us for any purpose. In addition, when you use the Site, Apps or the Services, we may share certain Personal Information (such as your name, photo, contact information, or other information you have made visible in the Apps or Site) to other users of the Apps or Site in order to facilitate contact among residents and/or between residents and our representatives. Note that other users are not bound by CIG Management, LLC’s Privacy Policy. You agree that CIG Management, LLC is not responsible for the actions of other users with respect to any Personal Information disclosed in the Apps or Site. It is important that you review the applicable Privacy Policy for the event, sponsoring organization, Property or Location before providing your information in connection with that event. We request that you treat all Personal Information received about other Users with the same respect and care you would want for your own information.

Third Parties Providing Services to CIG Management, LLC. We may use Third-Party Service providers to perform certain services on behalf of us or the Site, Apps or Services, such as: (i) creating and updating Site and Apps functionality; (ii) billing or processing credit cards, and/or electronic or manual payments; (iii) assisting us in Site and Apps operations; (iv) managing a database of resident, tenant, customer and consumer information; (v) hosting the Site or Apps; (vi) designing and/or operating the Site’s or Apps’ features; (vii) providing any of the Services necessary to operate our business; (viii) tracking the Site’s or App’s activities and analytics, including marketing and market research; (ix) data enhancement (to learn more about our customers); (x) enabling us to send you special offers or perform other administrative services, such as customer service, security, tech, operational support, email and legal services; (xi) providing free Wi-Fi services at our Locations; and (xii) other services designed to assist us in maximizing our business potential. We may provide these vendors with access to user information to carry out the services they are performing for you or for us. Those vendors may have additional or different privacy policies and/or Terms of Service. You should be sure that you read and agree to those policies and Terms.

To Protect the Rights of CIG Management, LLC and Others. To the fullest extent permitted by applicable law, we may also disclose your information when required to by law or if we believe in good faith that doing so is necessary or appropriate to: (i) protect or defend the rights, safety or property of CIG Management, LLC, its affiliates, third parties or the general public (including through the enforcement of this Privacy Policy, our Terms of Use, and other applicable agreements and policies); (ii) comply with legal and regulatory obligations (e.g., pursuant to law enforcement inquiries, subpoenas or court orders); or (iii) to respond to claims that any content violates the rights of a third party. This includes exchanging information with other companies and organizations for fraud prevention, spam/malware protection, and other similar purposes. To the fullest extent permitted by applicable law, we have complete discretion in electing to make or not make such disclosures, and to contest or not contest any requests for such disclosures, all without notice to you.

Affiliates and Business Transfer. We may share your information with our parent, subsidiaries, and affiliates. As part of this sharing of information with our parent, subsidiaries and affiliates, this means that once you provide us with information, any one of our CIG Management, LLC entities may use your information including for marketing purposes, pursuant to the terms of this Privacy Policy. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Site, Apps and/or our Services; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including during any due diligence process.

We may aggregate, de-identify, and/or anonymize any information collected through the Site, App or Services such that such information is no longer linked to your personally identifiable information. We may use and share this aggregated and anonymized information (non-Personal Information) for any purpose, including without limitation, for research and marketing purposes, and may also share such data with our affiliates and third parties, including advertisers, promotional partners and others.

We also may share your information, including your Personal Information, with our affiliates and other third parties, such as companies with whom we have marketing or other relationships, for direct marketing purposes. (If you are a California resident, you have the right to request additional information regarding the “sale” of your information. Please see the section entitled “Your California Privacy Rights” below about these rights.) In addition, we may share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information and as described in this Privacy Policy.

Ads and Information About You

You may see certain ads on our Site because we participate in advertising networks administered by third parties. These networks track your online activities over time and across third party websites and online services by collecting information through automated means, including through the use of the Tracking Technologies described above, and they use this information to show you advertisements that are tailored to your individual interests. The information they collect includes information about your visits to our Site, such as the pages you have viewed, or use of our Apps. This collection and ad targeting takes place on our Site and Apps, as well as on third-party websites that participate in the ad network. This process also helps us track the effectiveness of our communications and marketing efforts.

We may also use Tracking Technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as a DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our Site. To learn more about how to opt out of Google’s use of the Google analytics cookies, visit, here. You can opt out of Google Adwords Remarketing here.To learn more about how to opt out of DoubleClick’s use of cookies, visit the DoubleClick opt-out page, here. Separately, you can change your Facebook Ad Preferences here.

If you would like more information about behavioral advertising practices, go to the Digital Advertising Alliance’s WebChoices tool at www.aboutads.info. To learn about your choices in connection with these practices on the particular device on which you are accessing this Privacy Policy, please visit http://www.networkadvertising.org/choices and http://www.aboutads.info/choices. You may also click on the informational icon contained within each interest-based ad. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.

You can set your web browser to alert you when a cookie is being used. You can also get information on the duration of the cookie and what server your data is being returned to. You then can accept or reject the cookie. Additionally, you can set your browser to refuse all cookies or accept only cookies returned to the originating servers.

You can opt in or out of cookies at any time – except strictly necessary cookies (these are used to help make our website work efficiently). If you wish to restrict or block the cookies set by any website, you can do this through the web browser settings for each web browser you use, on each device you use to access the internet. You may “clear” all cookies to force our cookie preferences panel to restart so that you may change your cookie preferences at any time. Currently, you cannot synchronize your settings between your browsers and devices (e.g., your computer and your smartphone), so you must manage your cookies on each browser, on each device.

Information on controlling and deleting cookies, including on a wide variety of browsers, is also available at allaboutcookies.org. Some of the more popular browsers (and links to manage your cookies on each) are:

Some services may not function or may have more limited functionality if your web browser does not accept cookies. However, you can allow cookies from specific websites by making them ‘trusted websites’ in your web browser.

If you do not wish to accept cookies from one of our emails, you can choose not to download any images or click on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies, whether included on websites or in emails. Depending on your email or browser settings, cookies in an email may sometimes be automatically accepted (for example, when you’ve added an email address to your address book or safe senders list). For more information, refer to your email browser or device instructions.

Please note that even if you exercise the opt-out choices above, you may continue to receive advertisements, for example, ads based on the particular website you are viewing (e.g., contextually based ads) or ads that are not targeted at you which may be less relevant. Also, if your browser (like some Safari browsers) is configured to reject opt-out cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective.

Your Choices About the Information We Collect

You have many choices when it comes to your Personal Information. You may always change the settings on your Device (such as location settings, cookies, or allowing apps to track you) to limit some of the information that is shared with us. Depending on the jurisdiction in which you reside, you may have additional options to access, correct, delete, or limit the information you have provided to us. Please see the Location-Specific Privacy Notices below.

L. Controlling Your Cookies

You may adjust your cookies as described in the Ads and Information About You section if you are concerned about targeting and advertising.

M. Communications Preferences

With respect to our marketing activities, if you do not wish to receive e-mails about special offers, events, and other promotions from us, email us at info@livegreatgr.com to opt out, or click the link in the email to “unsubscribe.”

If you would prefer that we not share your name and mailing address with third parties (other than with our affiliates) to receive promotional offers, you have the option to opt out of such sharing. To do so, please email us at info@livegreatgr.com. Your choice will not affect our ability to share information in the other ways described in this Privacy Policy.

If you wish to discontinue Mobile Notifications on CIG Management, LLC, you can text STOP to 646-759-2632 to stop receiving alerts from CIG Management, LLC. For Help with CIG Management, LLC Mobile Notifications: For additional information, text HELP to 646-759-2632 or contact us at 312-602-6200 or info@livegreatgr.com. Please see our Terms for more information.

Please note that certain of your Personal Information, such as your name or other identifying information, may remain in our database even after a data request in order to maintain the integrity and historical record of our database and systems.

N. Opt-Out Preference Signals

Some browsers and browser extensions support opt-out preference signals such as the Global Privacy Control (“GPC”) that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales. GPC is a web browser-level setting, maintained by either a browser or a browser extension, that a user or privacy-focused technology can set. In certain regions, when we detect such a signal, we will make reasonable efforts to respect your choices as required by applicable law.

Children's Privacy

CIG Management, LLC recognizes the importance of children’s safety and privacy. The Site is not designed to attract children and are not intended for use by any children under the age of 16. We do not request, or knowingly collect, any personally identifiable information from children under the age of 16. If you are the parent or guardian of a child under 16 who you believe has provided their information to us, please contact us at info@livegreatgr.com to request the deletion of that information.

Do Not Track Disclosures

Do Not Track (“DNT”) is a web browser setting that requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser do not track signals), but there is no universally agreed upon standard for what a company should do when it detects a DNT signal. Currently, we do not monitor or take any action with respect to these signals or other mechanisms. You can learn more about Do Not Track here. If changes to applicable law require recognition of the Do Not Track signal, we will modify this section accordingly.

Visitors to the Site Outside of the United States and International Data Transfers

Because CIG Management, LLC works with global companies and technologies, we may transfer your Personal Information outside of the country in which it was originally provided. If you are visiting the Site or Apps from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you receive from the Site or Apps will be created on servers located in the U.S., and all information you provide will be maintained on web servers and systems located within the U.S.

Our transfer of your Personal Information may include transfers to third parties, such as service providers or affiliated entities who are located outside the United States, United Kingdom, or the European Union, where data protection laws may not offer the same level of protection as those in the U.S., U.K., E.U., or European Economic Area (“EEA”). When we transfer personal data outside of these areas, we take steps to make sure that appropriate safeguards are in place to protect your Personal Information. Our transfers of your personal data outside of the E.U. are safeguarded by data processing agreements (“DPAs”) incorporating Standard Contractual Clauses. You may request a copy of the relevant portions of such agreements that may be applicable to you by contacting us at info@livegreatgr.com. Please include the nature of your request in the subject line.

The data protection laws in the United States may differ from those of the country in which you are located, and your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Site, Apps or Services or otherwise providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information in the United States and in other countries, as set forth in this Privacy Policy.

Updating Personal Information

We prefer to keep your Personal Information accurate and up to date. If you would like to change your contact information, please contact us at .

If so, we will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records). Please note that it is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons, such as a legitimate business reason.

In addition, please note that if you implement a deletion request but later sign up for information or Services, your most recent request will control our information relationship with you.

Retention of Personal Information

Company will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

All information you provide to us is stored on our secure servers or those of our third-party data storage providers.

We utilize the following criteria to determine the length of time for which we retain Personal Information:

How long we have had a relationship with you or provided our Services to you
The business purposes for which the information is used, and the length of time for which the information is required to achieve those purposes;
Whether we are required to retain the information, or the information is otherwise necessary, in order to: comply with legal obligations or contractual commitments: defend against potential legal claims: detect or prevent potential illegal activity or actions in violation of our policies and procedures; secure our systems and online environment; or protect health and safety;
The privacy impact on individuals of ongoing retention; and
The manner in which information is maintained and flows through our systems, and how best to manage the lifecycle of information in light of the volume and complexity of the systems in our infrastructure.

Links

For your convenience, the Site, Apps and this Privacy Policy may contain links to other websites. CIG Management, LLC is not responsible for the privacy practices, advertising, products, services, or the content of such other websites. None of the links on the Site or Apps should be deemed to imply that CIG Management, LLC endorses or has any affiliation with the links.

Security

We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from our Site or App, and you provide us with your information at your own risk.

LOCATION - SPECIFIC PRIVACY NOTICES: Your Rights Under the General Data Protection Regulation (GDPR)

This section of the Privacy Policy applies if you are a data subject who resides in or is located in the European Economic Area (“EEA”). We adopted this section to comply with European privacy laws, including the General Data Protection Regulation (“GDPR”). Any terms defined in the GDPR have the same meaning when used in this section. Under applicable law, CIG Management, LLC is considered the “data controller” of the Personal Information we handle under this Notice.

O. Your Rights Under the GDPR

As a data subject under GDPR, you have certain data protection rights. These rights include:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Information.
The right of restriction. You have the right to request that we restrict the processing of your Personal Information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where CIG Management, LLC relied on your consent to process your Personal Information.

P. Legal Basis for Processing Personal Information Under GDPR.

CIG Management, LLC’s legal basis for collecting and using the Personal Information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.

We rely on the following legal bases for processing your Personal Information:

Processing of your Personal Information is necessary to perform a contract or transaction with you;
The processing is in our legitimate interests, and it is not overridden by your rights; or
To comply with the law.
You have given us permission to do so (consent);

Q. Exercising Your GDPR Rights

Email Address: info@livegreatgr.com

Please note that we may ask you to verify your identity before responding to such requests.

Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority; however, we hope that we can assist with any queries or concerns you may have about our use of your Personal Information first.

For more information, please contact your local data protection authority in the EEA.

Your Rights Under the UK GDPR

If you are based in the United Kingdom, the following provisions also apply:

UK GDPR means the Retained Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

If we share your personal data within Company or with third parties located outside the United Kingdom, we take steps to ensure that appropriate safeguards are in place to guarantee the continued protection of your personal data, such as by entering into the international data transfer addendum to the European Commission’s Standard Contractual Clauses, adopted by the UK Government under section 119A of the Data Protection Act 2018.

You have the same data subject rights as those for the EU listed above, except that references to the "GDPR" should be read as references to the "UK GDPR" and complaints should be filed with the UK supervisory authority, the Information Commissioner’s Office.

Your Rights Under the Lei Geral de Proteção de Dados (LGPD

If you are located in the national territory of Brazil, you have certain additional data protection rights under the Lei Geral de Proteção de Dados (“LGPD”). These rights include:

The right to confirmation of the existence of the processing;
The right to access the data;
The right to correct incomplete, inaccurate or out-of-date data;
The right to anonymize, block, or delete unnecessary or excessive data or data that is not being processed in compliance with the LGPD;
The right to the portability of data to another service or product provider, by means of an express request;
The right to delete personal data processed with the consent of the data subject;
The right to information about public and private entities with which the controller has shared data;
The right to information about the possibility of denying consent and the consequences of such denial; and
The right to revoke consent.

R. Legal Basis for Processing Data Under the LGPD

Processing of your Personal Information is necessary to perform a contract or transaction with you;
You have given us permission to do so (consent);
The processing is in our legitimate interests, and it is not overridden by your rights; or
To comply with the law.

S. Exercising Your LGPD Rights

If applicable, you may exercise any of your rights under the LGPD by submitting a verifiable data subject request to us by using the following options

Email Address: info@livegreatgr.com

Please note that we may ask you to verify your identity before responding to such requests. You may make a request related to your Personal Information or on behalf of someone for which you have authorization. You must include your full name, email address, and attest to the fact that you are a citizen or resident of Brazil in your request. We may require you to confirm your identity and/or legal standing for the request as well as your residency in order to obtain the information. We will respond to your request within 15 days or let you know if we need additional time.

Your California Privacy Rights - Privacy Notice for California Residents

This section of the Privacy Policy applies solely to California residents. We have adopted this policy to comply with the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”). Any terms defined in the CCPA have the same meaning when used in this section.

California residents have the following rights:

To know the categories of Personal Information being collected about you, the purposes for which the categories of information are collected or used, and whether that information is sold or shared;
To know the length of time we intend to retain each category of Personal Information;
To know whether your Personal Information is sold or disclosed and to whom;
To access your Personal Information;
To delete the Personal Information you have provided to us, with certain exceptions;
To correct your Personal Information if it is inaccurate;
To access information about automated decision making and to reject such automated decision-making in certain instances;
To know if Sensitive Personal Information (“SPI”) is being collected about you, the categories of SPI being collected, the purposes for which the categories of SPI are collected or used, and whether the SPI is sold or shared;
To limit the use of your SPI, if it is used for cross-contextual behavioral advertising or for the purpose of inferring characteristics about you;
To opt out of the sale or sharing of Personal Information; and
Not to be discriminated or retaliated against, even if you exercise your privacy rights.

T. Request For Information, Correction, or Deletion

California consumers have the right to request, under certain circumstances, that a business that collects Personal Information about the consumer disclose to the consumer the information listed below for the preceding 12 months:

The categories of Personal Information we have collected from you;
The categories of sources from which we collected the Personal Information;
The business purpose we have for collecting your Personal Information;
The specific pieces of Personal Information we have collected about you.
The categories of Personal Information that we have disclosed for a business purpose, or if we have not disclosed that information for a business purpose;
The categories of Personal Information that we have sold, or if we have not sold the Personal Information;
The categories of third parties to whom the Personal Information was disclosed for a business purpose or sold;
The business purpose we have for disclosing or selling that Personal Information; and
The categories of Sensitive Personal Information we have collected, and whether such information is sold or shared, except for such information that is collected or processed without the purpose of inferring characteristics about you.

Please note that if we collected information about you for a single one-time transaction and do not keep that information in the ordinary course of business, that information will not be retained for purposes of a request under this section. In addition, if we have de-identified or anonymized data about you, we are not required to re-identify or otherwise link your identity to that data if it is not otherwise maintained that way in our records.

You also have the right to request that we correct or delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

As permitted by the CCPA, if you request deletion of Personal Information that we have collected about you, we, our service providers, and our contractors may be unable to comply with such a request if your Personal Information is necessary to:

Complete the transaction for which the Personal Information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated by the consumer within the context of our ongoing business relationship with you, or otherwise perform a contract between us and you;
Help to ensure security and integrity to the extent the use of the consumer’s Personal Information is reasonably necessary and proportionate for those purposes;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another Consumer to exercise that consumer’s right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with section 1546) of Title 12 of Part 2 of the Penal Code;
Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when our deletion of that information is likely to render impossible or seriously impair the achievement to such research, if you have provided informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us and compatible with the context in which you provided the information; or
Comply with a legal obligation.

U. Do Not Sell or Share My Personal Information

As a California resident, you also have the right, at any time, to tell us not to sell Personal Information – this is called the “right to opt-out” of the sale or sharing of Personal Information. You may exercise this right as set forth in the section entitled “Exercising Your California Privacy Rights” below.

V. Right to Limit Use of Sensitive Personal Information

California consumers have the right to limit the use of each type of Sensitive Personal Information (“SPI”) for each purpose with each type of third-party partner. Consumers can revoke this permission at any time. Please note that CIG Management, LLC only keeps SPI for the transaction for which it is required. At this time, we do not provide your Sensitive Personal Information to any third parties other than those service providers that are necessary for us to provide our Services to you. We do not share your SPI for cross-contextual behavioral advertising or for the purpose of inferring characteristics about you.

W. Right Not to be Discriminated Against

We will not discriminate against you for exercising any of your rights under the CCPA. Unless permitted by California law, we will not:

Deny you goods or services;
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
Provide you a different level or quality of goods or services; or
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, as permitted by California law, we may offer you certain financial incentives that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to the value of your Personal Information, for instance, if you sign up for a newsletter with us, we may provide you with discounts for future Services. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Your Privacy Rights Under Other US State Laws

Residents of Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia may have additional privacy rights (after each of the applicable state laws become effective). Based on the applicable law in the state where you live, you may have the following rights with respect to your Personal Information:

To confirm whether or not a controller is processing your personal data and to access such personal data.
If you live in Oregon, you have the right to request a list of third parties to whom we disclosed personal data. (CIG Management, LLC (Oregon Secretary of State Registry No. 1470740-90) acts as a controller of Oregon resident’s Personal Data);
To correct inaccuracies in your personal data;
To delete your personal data;
To obtain a copy of your personal data that you previously provided to us in a portable, and if technically feasible, readily usable format, if processing is carried out by automated means;
To opt out of the processing of your personal data for purposes of
targeted advertising
the sale of personal data, or
profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.
Not to discriminate against you because you have exercised any of these rights, including by:
denying you Services;
charging different prices or rates for our Services, including through the use of discounts or other benefits or imposing penalties;
providing you a different level or quality of Services; and/or
suggesting that you will receive a different price or rate for Services, or at a different level or quality of Services.

You may make a request to confirm, access, correct, delete, obtain a copy, or opt-out of the processing of your personal data for targeting advertising, sale, or profiling by using the following options:

Email Address: info@livegreatgr.com

Toll-Free Number:

We may require you to confirm your identity and your residency in order to obtain the information, and you are only entitled to make this request up to twice annually. For emails, please include “Privacy Rights” as the subject line. You must include your full name, email address, and attest to the fact that you are a resident. We will process your request within the timeframe relevant in your jurisdiction or let you know if we need additional time or cannot process your request. If you make this request by telephone, we may also ask you to provide the request in writing so that we may verify your identity. If we are unable to honor your request for any reason, we will notify you of the reason within the request time period.

X. Right to Opt Out

You may have the right to opt out of the sale of their Personal Information and targeted advertising. To exercise your right, please click on the link on the bottom of the webpage where your information is being collected.

Y. Appeals of Our Decisions

In some jurisdictions, you may appeal to us if we refuse to take action on your exercise of certain choices described above. In order to appeal such a refusal, please contact us using the information in the Contact Us section below with the subject line “Appeal of Refusal to Take Action on Privacy Request” and provide the relevant information in the email.

If we decline to take action on any request you make, we will provide you with the information required by the applicable law where you live. This may include an explanation of why we declined your request, information on how to appeal our decision, and/or how to make a complaint to your state Attorney General.

Questions/Changes in Privacy Policy

If you have questions or concerns with respect to our Privacy Policy, you may contact us at info@livegreatgr.com. We may elect to change or amend our Privacy Policy; in such event, we will post the policy changes in our Privacy Policy on the Site, and they will become effective on the date posted. If you are concerned about how your Personal Information is used, please visit our Site or Apps often for this and other important announcements and updates.

Updated: July 15, 2026

CIG Management, LLC Website(s) and Mobile App Terms of Use

Last updated: July 15, 2026

IMPORTANT NOTICE: THESE TERMS OF USE ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION AND JURY TRIAL RIGHTS AS DETAILED IN THE ARBITRATION AND CLASS ACTION AND JURY TRIAL WAIVER SECTION BELOW.

Introduction.

Welcome! This Site and the Mobile App is owned and operated by CIG Management, LLC and/or one of its divisions, affiliates, subsidiaries, or joint ventures (“CIG Management, LLC,” “Company,” “we,” “our” or “us”). Please read these terms carefully. These Terms of Use govern the Company’s family of brand websites, their subdomains, and all portals, applications (including mobile applications), products, services, events, and any interactive features or other services that post a link to these Terms. By accessing or viewing this Site or participating in or using any service offered on this Site or through the Mobile Apps (collectively, the “Services”), you agree to these Terms of Use (“Terms” or “Terms of Use”).

All references to “you” or “your,” as applicable, mean the person that registers for, accesses, or uses the Services. If you use or access the Services on behalf of an entity or individual, you represent and warrant that you have the authority to bind that entity or individual. You represent and warrant that you are at least 16 years of age or visiting the Site under the supervision of a parent or guardian. Our Site is not intended for those under the age of 16. These Terms form a contract between you and CIG Management, LLC. If you do not agree to the Terms, do not use the Site or the Services. From time to time, CIG Management, LLC may decide to modify, add, or delete portions of these Terms. If CIG Management, LLC does so, your continued use of the Services after any such changes have been made means you agree to such changes. The amended Terms will automatically be effective when posted on this Site.

2. Privacy Policy.

Please review our Privacy Policy, which explains our practices relating to the collection and use of your information through or in connection with the Services. Our use of your information is governed at all times by our Privacy Policy, which is incorporated into these Terms. You understand that through your use of the Services, you consent to the collection and use of your personal information as set forth in the Privacy Policy.

3. Consent to Electronic Communications.

By using our Site or the Services, you agree that CIG Management, LLC may communicate with you electronically regarding your use of the Site and the Services and that any notices, agreements, disclosures or other communications that CIG Management, LLC sends to you electronically will satisfy any legal communication requirements, including any requirement that the communications be in writing. To withdraw your consent from receiving electronic notices, please notify us at info@livegreatgr.com.

4. Changes to the Services.

We reserve the right to change and improve the features and functionality of the Services at any time, which includes adding, modifying or removing features and functionality of the Services, or updating how our Services are provided. Any future release, update, or other addition to the Services shall be subject to these Terms, unless and until an updated set of Terms is posted. Additionally, we reserve the right to suspend or terminate the Services for any reason, without notice, at any time.

5. Account Creation.

To access and use the Services, we may require you to first register for an account (“Account”). You agree to provide accurate, current, and complete information during the registration process, and to update such information to keep it accurate, current, and complete. If you create an Account, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer or device, and you agree to accept responsibility for all activities that occur under your registration, Account and/or password. We therefore urge you not to share your Account credentials with anyone. You represent that you are using your account for a lawful purpose. CIG Management, LLC reserves the right to refuse Services, cancel orders, terminate accounts or remove or edit content, in its sole discretion. If your status as a User of this Site or the Services is terminated, you will (i) stop using the Site and Services and any information obtained from the Site or Services, and (ii) destroy all copies of your Account information, password, or any information obtained from the Site or Services.

6. General Information and Prohibited Conduct.

When you access this Site, you agree to comply with these Terms and any other policies or requirements posted on the Site. You agree to abide by all applicable laws, rules, and regulations when registering for, accessing, or using the Services, and may not engage in fraud or misuse of the Services or any conduct that is harmful or harassing to anybody.

Violating the security of the Services is prohibited and may result in criminal and/or civil liability. We may investigate incidents involving such violations and may involve, and will cooperate with, law enforcement if a criminal violation is suspected. Examples of security violations include, without limitation, unauthorized access to or use of data or systems including any attempt to probe, scan, or test the vulnerability of the Services or to breach security or authentication measures, unauthorized monitoring of data or traffic, interference with service to any user, host, or network including, without limitation, mail bombing, news bombing, other flooding techniques, deliberate attempts to overload a system, forging any TCP-IP packet header, e-mail header, or any part of a message header, except for the authorized use of aliases or anonymous remailers, and using manual or electronic means to avoid any use limitations. Without limiting the foregoing, you must not do (and agree not to do) any of the following:

Violate any applicable law or legal requirement.
Engage in fraud or misuse of the Services.
Engage in conduct that is harmful or harassing to anybody.
Post, upload, publish, submit, or transmit any content that:

Infringes, misappropriates, or violates a third-party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy;
Violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil or criminal liability;
Is fraudulent, false, misleading, or deceptive;
Is defamatory, obscene, pornographic, vulgar, or offensive;
Promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group;
Is violent or threatening or promotes violence or actions that are threatening to any other person;
Promotes illegal or harmful activities or substances;
Constitutes spam, or competes with our business;
Contains any computer virus or other malicious code designed to attack, damage, divert, take over, disable, overburden, or otherwise impair the Services.

Attempt to scrape or collect any personal or private information from the Services or from other users of the Services.
Resell the Services, in whole or in part, or any content residing or displayed within or through the Services.
Intercept, monitor, damage, or modify any communication not intended for you.
Otherwise impersonate or misrepresent your affiliation with any person or entity.
Alter the way that an aspect of an App or website we provide is displayed or delivered to other users.
Access, tamper with, or use non-public areas of an App or website we provide, our computer systems, or the technical delivery systems of us or our providers.
Attempt to probe, scan, or test the vulnerability of the Services or breach any security or authentication measures.
Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, by sending a virus, overloading, flooding, spamming, or mail-bombing the Services.
Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure intended to protect, limit access to or control the Services.
Access the Services if we have requested that you refrain from such access.
Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services.
Assist or permit anybody to violate these Terms.

We and our third-party partners reserve the right to restrict or block access to the Services for any reason or no reason.

You acknowledge that we have no obligation to monitor your access to or use of the Services for violations of the Terms, or to review any content you submit to us. However, we have the right to do so for the purpose of operating and improving the Services (including, without limitation, for fraud prevention, risk assessment, investigation, and customer support purposes), to ensure your compliance with the Terms, and to comply with applicable law or the order or requirement of a court, consent decree, administrative agency, or other governmental body.

7. Proprietary Rights.

You acknowledge that this Site contains content that is protected by copyrights, trademarks, service marks, trade dress, patents, moral rights or other proprietary rights (“Content”), and that these rights are valid and protected in all forms, media, and technologies existing now and hereinafter developed. You also acknowledge that unless otherwise provided in these Terms or otherwise indicated on the Site, CIG Management, LLC or its licensors own all Content on this Site and in the Mobile Apps, including, without limitation, all videos, articles, text, graphics, user interfaces, visual interfaces, photographs, moving images, illustrations, files, trademarks, logos, service marks, artwork, computer code, design, structure, selection, coordination, “look and feel,” and arrangement of such content. Subject to these Terms, CIG Management, LLC grants you a limited, non-exclusive, revocable, nontransferable, and non-sublicensable license to access and use the Services solely for your personal, non-commercial purposes. Your use of this Site shall not grant you any claim of ownership over any Content, and you agree to comply with all copyright and trademark laws. You may not modify, transmit, participate in the sale of or transfer of, or create derivative works based on any Content, in whole or in part. You may print copies of the Content, provided these copies are made only for personal, non-commercial use, and provided that you maintain any notices contained in the Content, or maintained by the Contributor or Author, such as all copyright notices, trademark legends, attributions, by-lines, or other proprietary rights notices. You may not store electronically any significant portion of any Content from this Site. The use of the Content from this Site on any other site, including by linking or framing, or in any networked computer environment for any purpose is prohibited without CIG Management LLC’s prior written approval.

For permission to use Content from this Site or from marketing material authored or distributed by CIG Management, LLC, request written permission in advance, and provide full attribution.

8. CIG Management, LLC Mobile and SMS Notifications.

Prospective tenants or owners or visitors can book a tour and receive notifications from CIG Management, LLC directly to your mobile device. Text TOUR to 646-759-2632 to receive a link to book your tour online and receive booking confirmations and reminders. Message frequency may vary and depends on user activity. Message and data rates may apply. By opting into this service, you consent to receive mobile text alerts using an automatic telephone dialing system. By signing up, you confirm that you are over the age of 13. Please review our Privacy Policy for additional information regarding our data collection policies and procedures.

To Stop CIG Management, LLC Mobile Notifications: Text STOP to 646-759-2632 to stop receiving CIG Management, LLC Alerts messages from CIG Management, LLC (you will receive an additional confirmation text).

For Help with CIG Management, LLC Mobile Notifications: For additional information, text HELP to 646-759-2632 or contact us at 312-602-6200 or info@livegreatgr.com.

Supported carriers include: AT&T, Sprint, T-Mobile, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Cincinnati Bell Wireless, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, iWireless, Mobi PCS (Coral Wireless LLC), Mosaic, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Peoples Wireless, Pioneer, Plateau, Revol Wireless, Rina – Custer, Rina – All West, Rina – Cambridge Telecom Coop, Rina – Eagle Valley Comm, Rina – Farmers Mutual Telephone Co., Rina – Nucla Nutria Telephone Co., Rina – Silver Star, Rina – South Central Comm., Rina – Syringa, Rina – UBET, Rina – Manti, South Canaan / CellularOne of NEPA, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush. *T-Mobile Is not liable for delayed or undelivered messages.

9. Submitted Materials.

Unless specifically requested, CIG Management, LLC does not wish to receive any confidential, proprietary, or trade secret information from you via the Site (including via contact email made available on the Site). Accordingly, if you send CIG Management, LLC any information or creative works including, without limitation, idea submissions, feedback, reviews, comments, questions, suggestions, business plans, know-how, techniques, products, concepts or demos in any media, including photographs, graphics, audiovisual media or other material (“Submitted Material”), you grant CIG Management, LLC a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive, and fully transferrable, assignable, and sub-licensable right and license to use, copy, reproduce, modify, adapt, print, publish, translate, create derivative works from, create collective works from, and distribute, perform, display, license and sublicense (through multiple levels) the Submitted Material in any media now known or hereinafter invented, including for commercial purposes. In addition to the rights applicable to any Submitted Material, when you post comments or reviews concerning CIG Management, LLC to the Site or through any of our Services, including by tagging our social media accounts or hashtagging with CIG Management, LLC identifiers, you also grant us the right to use the name or social media handle that you submit with any review, comment, or other content in connection with such review, comment, or other content. You further represent and warrant that you have the right (including rights of privacy and rights of publicity) to submit the Submitted Material and authorize CIG Management, LLC to use Submitted Material as permitted by the license in this section, that the Submitted Material does not violate the rights of any other person or entity, and that your Submitted Material does not contain the confidential or proprietary information of any third party or parties. You shall not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Submitted Material, including reviews, comments, or other content. We may, but shall not be obligated to, remove or edit any Submitted Material (including comments or reviews) for any reason.

10. Third-Party Links and Services.

The Services and Site may contain links to third-party websites, offers, or other events and promotions outside of cornerstonellc.com and/or not owned or controlled by CIG Management, LLC (“Linked Sites”), such as retailer or restaurant promotions. We do not control, endorse, sponsor, recommend, other otherwise accept any responsibility for the content of such Linked Sites, nor do we make any warranties or representations, express or implied, regarding the content (or the accuracy, currency, or completeness of such content) on any Linked Sites or the actions of such organizations. When you follow a link to another website, that website will be governed by different terms of use and a different privacy policy. You should be sure that you read and agree to those terms and policies. If you access the Linked Sites, you do so at your own risk. Because CIG Management, LLC is not a party to the agreements or transactions made between you and any third-party, even where such agreements or transactions are facilitated through the Services, your remedy is limited to a claim against those third parties—not CIG Management, LLC. You agree that we are not responsible for any actions, losses, damages, liabilities, claims, judgments, costs or expenses of any nature or kind incurred as the result of any such dealings or as the result of the presence of such third parties on the Site or in the Apps, and you agree to indemnify us from and against any claims incurred as a result of any such dealings.

11. Claims of Infringement (Digital Millennium Copyright Act Notice).

CIG Management, LLC respects the intellectual property of others and requires that you do the same. In accordance with the Digital Millennium Copyright Act (the “DMCA”) , the text of which may be found on the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf, CIG Management, LLC will respond expeditiously to notices of alleged copyright infringement that are duly reporter to its Designated Copyright Agent identified below. CIG Management, LLC reserves the right to disable and/or remove access to the Site for users who are repeat infringers or to terminate the rights of any user to access the Services if any such user is either found to infringe third party copyright or other intellectual property rights, or who we believe, in our sole discretion, are infringing these rights. Upon our receipt of a proper notice of claimed infringement under the DMCA, we will respond expeditiously to remove, or disable access to, the material claimed to be infringing and will follow the procedures specified in the DMCA to resolve the claim between the notifying party and the alleged infringer who provided the content in issue. Our designated agent (i.e., the proper party) to whom you should address such notice is:

CIG Management, LLC Legal Department

1528 West Morse Ste 100

Chicago, IL 60626

Phone: (312)602-6200

If you believe that content that you or a third party owns has been used via the Services in a way that violates your or someone else’s copyright or other intellectual property rights, please provide us with the following information:

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
a description of the copyrighted work or other intellectual property that you claim has been infringed;
a description of where the material that you claim is infringing is located;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
a statement by you, made under penalty of perjury, that the information contained in your report is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

If you submit a notice of infringement that knowingly materially misrepresents that any content, information, or communication on the Services is infringing upon a copyright, you may be held liable for damages and attorneys’ fees. If you believe that your content, information, or communication has been removed from the Services due to an erroneous claim of infringement, you may have remedies available to you under the DMCA.

12. Indemnification.

You agree to indemnify and hold harmless CIG Management, LLC and the members of its corporate family (i.e., all parents, subsidiaries and affiliates), as well as CIG Management, LLC investors and partners, and their respective agents, partners, employees and contractors from and against any claims, damages, loss, costs, fines, penalties, settlements, expenses, payments or other liabilities, including reasonable attorney’s fees and legal expenses, resulting from (i) your use of and access to the Services; (ii) your violation of any of these Terms; and (iii) your violation of any law or third-party right, including any copyright, trademark, trade secret or privacy right related to your use of the Site. The members of CIG Management, LLC corporate family, and the respective agents, partners, employees, contractors, investors and partners of them and of CIG Management, LLC, are intended third-party beneficiaries of this paragraph.

13. Disclaimer of Representations and Warranties.

CIG MANAGEMENT, LLC MAKES NO REPRESENTATION AS TO THE COMPLETENESS, ACCURACY, OR CURRENCY OF ANY INFORMATION ON THIS SITE. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. THE CONTENT AND INFORMATION FOUND ON THIS SITE ARE PROVIDED "AS IS" AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY FOR THE PRODUCTS, INFORMATION OR SERVICES PROVIDED THROUGH OR IN CONNECTION WITH THE SITE, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PRIVACY OR NON-INFRINGEMENT. CIG MANAGEMENT, LLC DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO REPRESENTATIONS THAT THE SERVICES ARE COMPATIBLE WITH ANY PARTICULAR HARDWARE OR SOFTWARE PLATFORM, OR THAT WE WILL ENFORCE THE TERMS AGAINST OTHERS TO YOUR SATISFACTION. EFFORTS BY CIG MANAGEMENT, LLC TO MODIFY THE SERVICES SHALL NOT BE DEEMED A WAIVER OF THESE LIMITATIONS OR ANY OTHER PROVISION OF THESE TERMS. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN CASES WHERE SUCH LAWS APPLY, THE WARRANTIES WILL BE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.

14. Limitation of Liability.

IN NO EVENT SHALL CIG MANAGEMENT, LLC OR ITS OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, REPRESENTATIVES, INTERNAL OPERATING UNITS, AFFILIATES, PARENTS, SUBSIDIARIES, SUBLICENSEES, SUCCESSORS AND ASSIGNS, INDEPENDENT CONTRACTORS, AND CIG MANAGEMENT, LLC PARTIES (COLLECTIVELY, WITH CIG MANAGEMENT, LLC, THE “CIG MANAGEMENT, LLC ENTITIES”) BE LIABLE TO YOU OR ANY THIRD-PARTY FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF USE, THE USE OR INABILITY TO USE THE WEBSITE, SERVICES, OR CONTENT, ANY BREACH OF SECURITY, OR ANY CONTENT, INFORMATION, PRODUCTS OR SERVICES OBTAINED THROUGH THE SERVICES, INCLUDING ANY LOSS OF REVENUE OR PROFITS, LOSS OF USE, LOSS OF DATA, OR BUSINESS INTERRUPTION, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, REGULATION, COMMON LAW PRECEDENT OR OTHER LEGAL THEORY, EVEN IF THE CIG MANAGEMENT, LLC ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES AND EVEN IF SUCH DAMAGES RESULT FROM ANY CIG MANAGEMENT, LLC ENTITY’S NEGLIGENCE OR GROSS NEGLIGENCE. IN NO EVENT SHALL THE CIG MANAGEMENT, LLC ENTITIES’ AGGREGATE LIABILITY (OR THE AGGREGATE LIABILITY OF ITS OFFICERS, DIRECTORS, AFFILIATES, AGENTS, SUBSIDIARIES, JOINT VENTURES AND EMPLOYEES) ARISING OUT OF OR IN CONNECTION WITH THE TERMS OF USE, SITE, OR SERVICES EXCEED ONE HUNDRED U.S. DOLLARS (U.S. $100.00). ADDITIONAL DISCLAIMERS BY CIG MANAGEMENT, LLC MAY APPEAR WITHIN THE SERVICES AND ARE INCORPORATED HEREIN BY REFERENCE. TO THE EXTENT ANY SUCH DISCLAIMERS PLACE GREATER RESTRICTIONS ON YOUR USE OF THE SERVICES OR THE MATERIAL CONTAINED THEREIN, SUCH GREATER RESTRICTIONS SHALL APPLY. Some jurisdictions restrict or do not allow the limitation of liability in contracts, and as a result the contents of this section may not apply to you. In cases where such laws apply, liability of the CIG Management, LLC Entities shall be limited to the fullest extent permitted by law. If you are a resident of New Jersey, this section does not apply to prevent a right to recover certain damages (including punitive damages) where a harmed person proves that the harm suffered was the result of a defendant’s “acts or omissions and such acts or omissions were actuated by actual malice or accompanied by a wanton and willful disregard of persons who foreseeably might be harmed by those acts or omissions.” Similarly, this section does not limit CIG Management, LLC’s tort liability under New Jersey law for harm resulting from intentional or reckless conduct.

15. Arbitration and Class Action and Jury Trial Waiver.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and CIG Management, LLC agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising, and any content available on or through any App or our website(s)); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.

By agreeing to these Terms, you agree to resolve any and all disputes with CIG Management, LLC as follows:

Initial Dispute Resolution: Most disputes can be resolved without resort to litigation. You can reach CIG Management, LLC at info@livegreatgr.com. Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with CIG Management, LLC, and good faith negotiations shall be a condition to either party initiating a lawsuit or arbitration.

16. Wi-Fi Services.

We may offer access to Wi-Fi services on physical properties that we own or manage. When we do this, a separate agreement and terms (and privacy policy) will apply, and we may require users to provide additional information in order to access those Wi-Fi services.

17. Governing Law.

The Terms and the relationship between you and CIG Management, LLC shall be governed in all respects by the laws of the State of Illinois, without regard to its conflict of law provisions. Any claim or dispute either of us may have against the other that is not subject to arbitration must be resolved by a court located in Chicago, IL. We both agree to submit to the personal jurisdiction of the federal and state courts located within Cook County, Illinois for the purpose of litigating all such claims or disputes that are not subject to arbitration.

18. Statute of Limitations.

Any cause of action arising out of or related to the Terms, the Site, or the Services must begin within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. There may be jurisdictions in which this contractual limit on the statute of limitations does not apply.

19. Other.

These Terms constitute the entire and exclusive understanding and agreement between us and you regarding the Services, and these Terms supersede and replace any and all prior oral or written understandings or agreements between us and you regarding such topic. Certain sections of these Terms shall survive any termination of your Account or any aspect of the Services, e.g., should we cease offering them, including but not limited to Sections 2 (Privacy Policy), 3 (Consent to Electronic Communications), 4 (Changes to Services), 5 (Account Creation), 6 (General Information and Prohibited Conduct), 7 (Proprietary Rights), 9 (Submitted Materials), 11 (Claims of Infringement), 12 (Indemnification), 13 (Disclaimer of Representations and Warranties), 15 (Limitation of Liability), 15 (Arbitration and Class Action Waiver), and any other section which on its face was intended to survive the termination or the cancellation of these Terms. If we fail to enforce any part of these Terms, it will not be considered a waiver. Any amendment to or waiver of these Terms by us must be made in writing and signed by us. If any provision of these Terms (or part of such provision) is found to be invalid or unenforceable by any court having competent jurisdiction, then that provision (or part of that provision) shall be deemed severable from the Terms and shall not affect the validity and enforceability of any remaining provisions — that invalid or unenforceable (part of the) clause will be replaced by a valid and/or enforceable, as the case may be, (part of the) clause which is as close to the intention of the parties as possible. All of our rights and obligations under these Terms including any license rights) are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise. Nothing in these Terms shall prevent us from complying with the law. CIG Management, LLC, its suppliers, licensors and service providers hereby reserve all rights not expressly granted to you.

20. Questions.

If you have questions regarding these Terms, please contact us at info@livegreatgr.com.

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